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var(--glass-border)}.badge.gold{background:#d4af3724;color:var(--brand-gold-soft)}.badge.role-CUSTOMER{background:#60a5fa29;color:#93c5fd}.badge.role-AGENT{background:#34d39924;color:var(--status-success)}.badge.role-VERIFIER{background:#a78bfa29;color:#c4b5fd}.badge.role-CLOSER,.badge.role-LICENSED_AGENT{background:#d4af3729;color:var(--brand-gold-soft)}.badge.role-UNKNOWN,.badge.role-MIXED,.badge.role-SYSTEM{background:var(--glass-bg);color:var(--text-2)}.tabs{display:flex;gap:2px;border-bottom:1px solid var(--glass-border);margin-bottom:14px;flex-wrap:wrap}.tabs button{background:none;border:none;color:var(--text-2);padding:8px 13px;font-size:12.5px;cursor:pointer;border-bottom:2px solid transparent;font-family:var(--font-ui)}.tabs button.active{color:var(--brand-gold-soft);border-bottom-color:var(--brand-gold)}.tabs button:hover{color:var(--text-0)}.panel{background:var(--glass-bg);border:1px solid var(--glass-border);border-radius:var(--radius);padding:14px 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tr,.q-table.responsive td{display:block;width:100%}.q-table.responsive thead{display:none}.q-table.responsive tr{border:1px solid var(--glass-border);border-radius:var(--radius);margin-bottom:8px;padding:6px}.q-table.responsive td{border:none;padding:3px 8px}.q-table.responsive td:before{content:attr(data-label);display:block;font-size:10px;color:var(--text-2);text-transform:uppercase;letter-spacing:.6px}.criterion-row{grid-template-columns:1fr 1fr}.criterion-row.head{display:none}}:root{--brand-gold: #d4af37;--brand-gold-soft: #e6c86a;--brand-gold-dim: rgba(212, 175, 55, .35);--bg-0: #0e0d0b;--bg-1: #14120f;--bg-2: #1b1814;--glass-bg: rgba(255, 255, 255, .045);--glass-bg-strong: rgba(255, 255, 255, .07);--glass-border: rgba(255, 255, 255, .09);--glass-border-gold: rgba(212, 175, 55, .28);--glass-blur: 14px;--text-0: #f3efe6;--text-1: #cfc9bb;--text-2: #96907f;--accent-calls: #22d3ee;--accent-qa: #a78bfa;--accent-coverage: #2dd4bf;--accent-intel: #60a5fa;--accent-coaching: 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22px}.panel{background:var(--glass-bg);border:1px solid var(--glass-border);border-radius:var(--radius);padding:18px 20px;backdrop-filter:blur(var(--glass-blur));-webkit-backdrop-filter:blur(var(--glass-blur));margin-bottom:18px}.panel-title{font-size:12px;font-weight:650;letter-spacing:1px;text-transform:uppercase;color:var(--text-2);margin:0 0 12px}.badge{display:inline-flex;align-items:center;gap:6px;padding:3px 10px;border-radius:999px;font-size:12px;font-weight:600;letter-spacing:.3px;border:1px solid}.badge.success{color:var(--status-success);border-color:#34d39966;background:#34d39914}.badge.review{color:var(--status-review);border-color:#fbbf2466;background:#fbbf2414}.badge.failure{color:var(--status-failure);border-color:#fb718566;background:#fb718514}.badge.neutral{color:var(--text-2);border-color:var(--glass-border);background:var(--glass-bg)}table.data{width:100%;border-collapse:collapse;font-size:13px}table.data th{text-align:left;font-size:11px;letter-spacing:.8px;text-transform:uppercase;color:var(--text-2);font-weight:600;padding:8px 10px;border-bottom:1px solid var(--glass-border)}table.data td{padding:9px 10px;border-bottom:1px solid rgba(255,255,255,.05);color:var(--text-1)}table.data tr:hover td{background:#ffffff06}.transcript{font-family:var(--font-mono);font-size:12.5px;line-height:1.75}.transcript .turn{display:flex;gap:12px;padding:6px 0;border-bottom:1px solid rgba(255,255,255,.04)}.transcript .speaker{flex:none;width:92px;font-weight:600}.transcript .speaker.agent{color:var(--accent-calls)}.transcript .speaker.customer{color:var(--accent-coaching)}.transcript .text{color:var(--text-1);white-space:pre-wrap}.grid-2{display:grid;grid-template-columns:1fr 1fr;gap:18px}.kv{display:flex;justify-content:space-between;padding:6px 0;font-size:13px;border-bottom:1px solid rgba(255,255,255,.05)}.kv .k{color:var(--text-2)}.kv .v{color:var(--text-0);font-family:var(--font-mono);font-size:12.5px}.empty-note{color:var(--text-2);font-size:13px;font-style:italic}.btn{padding:7px 14px;border-radius:var(--radius-sm);cursor:pointer;background:var(--glass-bg);border:1px solid var(--glass-border);color:var(--text-0);font-size:13px;font-weight:600}.btn:hover{background:var(--glass-bg-strong)}.btn:disabled{opacity:.45;cursor:not-allowed}.btn.primary{border-color:var(--glass-border-gold);color:var(--brand-gold-soft)}.btn.danger{border-color:#fb718573;color:var(--status-failure)}.btn.ghost{background:none;border-color:transparent;color:var(--text-2)}.btn.small{padding:3px 10px;font-size:12px}.create-form{margin-top:14px;padding-top:12px;border-top:1px dashed var(--glass-border)}.form-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(220px,1fr));gap:10px 14px;margin-bottom:12px}.form-field{display:flex;flex-direction:column;gap:4px;font-size:13px}.form-field.form-wide{grid-column:1 / -1}.form-field.form-check{flex-direction:row;align-items:center;gap:8px;align-self:end}.form-label{font-size:11px;letter-spacing:.6px;text-transform:uppercase;color:var(--text-2);font-weight:600}.form-field input[type=text],.form-field input[type=number],.form-field input[type=datetime-local],.form-field select,.form-field textarea,.approve-inline input{background:var(--bg-2);border:1px solid var(--glass-border);border-radius:var(--radius-sm);color:var(--text-0);padding:7px 10px;font-size:13px;font-family:var(--font-ui)}.form-field textarea.mono,.mono{font-family:var(--font-mono)}.form-field input:focus,.form-field select:focus,.form-field textarea:focus{outline:none;border-color:var(--glass-border-gold)}.prov-block{margin:4px 0 12px}.prov-detail{font-size:11.5px;color:var(--text-2);margin-top:3px;font-style:normal}.prov-cell{min-width:180px}.error-list{margin:12px 0;padding:10px 14px;border-radius:var(--radius-sm);border:1px solid 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